Self-Storage Field Manager — Customer Experience Lead

Public Storage; Charlotte (NC); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Public Storage seeks a Property Manager to work across multiple locations, independently handling customer needs and storage inventory. You will assess requirements, suggest packing supplies, and perform daily inspections to ensure units are ready to rent.

The role includes cash handling, drawer auditing, and assisting customers with payments, including reminder calls when necessary. Driving between sites is required.

Qualifications

• Experience in customer service sales environments.
• Strong communication and interpersonal skills.
• Ability to manage inventory and cash handling tasks.

Responsibilities

• Provide service at multiple locations with independence and mobility.
• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Communication

Inventory awareness

Job description

Public Storage seeks a Property Manager to work across multiple locations, independently handling customer needs and storage inventory. You will assess requirements, suggest packing supplies, and perform daily inspections to ensure units are ready to rent.

The role includes cash handling, drawer auditing, and assisting customers with payments, including reminder calls when necessary. Driving between sites is required.