Self-Storage Customer Care Pro (Part-Time)

Mini Mall Storage; Metairie (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly pay

Paid time off

Bonus program

Daytime schedule

Employee discounts

Career growth

Safety-first culture

Job summary

Mini Mall Storage Properties is seeking a part-time Customer Service Representative (Self Storage) to blend customer service, sales, and property operations. Help customers find storage solutions while keeping facilities safe, clean, and welcoming.

The role offers competitive hourly pay, paid time off, a bonus program, and a daytime schedule with no late nights or Sundays. Growth opportunities and strong team culture accompany the position.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• As part of our hiring process, a background check is required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.

Skills

Customer service

Sales

Retail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is seeking a part-time Customer Service Representative (Self Storage) to blend customer service, sales, and property operations. Help customers find storage solutions while keeping facilities safe, clean, and welcoming.

The role offers competitive hourly pay, paid time off, a bonus program, and a daytime schedule with no late nights or Sundays. Growth opportunities and strong team culture accompany the position.