Self-Driving Vehicle Tech & Rescue Specialist

TaskUs; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

TaskUs in the United States is seeking an Autonomous Vehicle Roadside Assistance Agent to troubleshoot and reboot self-driving vehicles in service areas. You will work from a company vehicle, monitor multiple software systems, and communicate with engineers and the public.

The role combines technical problem solving with customer service, includes driving to various routes, ensuring safety, and documenting procedures.

Qualifications

• Basic computer troubleshooting skills.
• Ability to monitor multiple software systems.
• Strong customer service mindset.
• Good communication with engineers and public.

Responsibilities

• Troubleshoot and reboot self-driving vehicles in service areas.
• Monitor software systems with focus.
• Connect to devices to issue restart commands.
• Provide safe recovery of self-driving vehicles.
• Educate the public on self-driving technology.

Skills

Computer troubleshooting

Customer service

Verbal feedback

Situational awareness

Engineering communication

Tools

Android devices

Laptops

Job description

TaskUs in the United States is seeking an Autonomous Vehicle Roadside Assistance Agent to troubleshoot and reboot self-driving vehicles in service areas. You will work from a company vehicle, monitor multiple software systems, and communicate with engineers and the public.

The role combines technical problem solving with customer service, includes driving to various routes, ensuring safety, and documenting procedures.