Bilingual Customer Support Specialist, Self-Direction (CT)

GT Independence, LLC; Southington (CT); On-site; USD 25,485 - 26,863; Full time

Benefits offered by this job

Flexible paid time off

Competitive wages and benefits

Opportunities for professional growth

Job summary

GT Independence, LLC in Southington, CT is seeking a Bilingual Customer (Self Determination) Support Specialist to deliver exceptional customer service to individuals self-directing their care and other stakeholders. This full-time, on-site position involves responsibilities such as phone support, document management, and payroll checklists.

Ideal candidates will have a High School Diploma or GED and a collaborative spirit. GT Independence offers a supportive work environment, flexible paid time off, and growth opportunities as well as a commitment to diversity and inclusion.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Make and receive phone calls to support external and internal stakeholders.
• Enter information into databases for effective record keeping.
• Prepare and send documents via DocuSign or email.
• Ensure compliance standards are met for audit purposes.
• Work with your team leader to reduce errors.

Education

High School Diploma or GED

Job description

GT Independence, LLC in Southington, CT is seeking a Bilingual Customer (Self Determination) Support Specialist to deliver exceptional customer service to individuals self-directing their care and other stakeholders. This full-time, on-site position involves responsibilities such as phone support, document management, and payroll checklists.

Ideal candidates will have a High School Diploma or GED and a collaborative spirit. GT Independence offers a supportive work environment, flexible paid time off, and growth opportunities as well as a commitment to diversity and inclusion.