Self-Checkout Experience Specialist

Food Lion; Spring Hope (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Food Lion in Spring Hope, NC is hiring a Front End Customer Service Associate to deliver fast, friendly service at the self-checkout area and register lanes. You will greet customers, assist with self-checkouts, and help maintain a clean, welcoming front-end environment.

Responsibilities include guiding customers through checkout, handling inquiries, and ensuring accurate scanning, age-verifications, and adherence to Food Lion standards. Full-time; on-site position.

Qualifications

• Fast, friendly customer service is required.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Strong communication with customers and team members.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist customers on how to use Self-checkouts and hand scanner for a fast checkout experience.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor multiple self-checkouts for proper customer usage and accurate scanning.
• Maintain neat and clean presentation of the self-checkout area and front-end.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Food Lion in Spring Hope, NC is hiring a Front End Customer Service Associate to deliver fast, friendly service at the self-checkout area and register lanes. You will greet customers, assist with self-checkouts, and help maintain a clean, welcoming front-end environment.

Responsibilities include guiding customers through checkout, handling inquiries, and ensuring accurate scanning, age-verifications, and adherence to Food Lion standards. Full-time; on-site position.