Self-Checkout Experience Champion

Food Lion; High Point (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in High Point, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service at the self-checkout area. You will greet customers, assist with self-checkout, and help maintain a clean, efficient front end that supports sales and store standards.

The role emphasizes courteous interactions, adherence to procedures, and teamwork with store staff while maintaining a neat appearance in Food Lion uniform.

Qualifications

• High school diploma preferred or equivalent.
• Effective communication and customer service skills required.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist customers on how to use Self-checkouts for a fast and easy checkout experience.
• Respond to customer inquiries and self-checkout notifications.
• Monitor self-checkouts for proper customer usage and scanning accuracy.
• Complete self-checkout voids and verify age-restricted items per policy.
• Maintain neat self-checkout area and report issues to management.
• Follow all company guidelines and dress code.

Skills

Customer service

Communication skills

Multi-tasking

Age requirements

Education

High school diploma

Job description

Food Lion in High Point, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service at the self-checkout area. You will greet customers, assist with self-checkout, and help maintain a clean, efficient front end that supports sales and store standards.

The role emphasizes courteous interactions, adherence to procedures, and teamwork with store staff while maintaining a neat appearance in Food Lion uniform.