Self-Checkout Experience Specialist

Food Lion; Vanceboro (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Vanceboro, NC is seeking a Customer Service Front End Associate to provide fast, friendly service at the checkout and front-end area. You will greet customers, assist with self-checkout, and help ensure accurate scanning and smooth transactions.

The role emphasizes customer care, adherence to store procedures, and maintaining an orderly, welcoming checkout zone while wearing the Food Lion uniform and representing the brand in daily operations.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Able to meet physical requirements of the job.

Responsibilities

• Greet customers and provide prompt, friendly service to create a positive shopping experience.
• Assist customers with self-checkout and SCO devices to ensure smooth transactions.
• Monitor self-checkout areas and ensure proper item scanning and bagging.
• Respond to customer inquiries and system notifications in a timely manner.
• Maintain a clean and organized front-end area and assist in other duties as assigned.
• Follow all guidelines, policies and standard practices for frontline operations.

Skills

Effective communication

Customer service

Multi-tasking

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Vanceboro, NC is seeking a Customer Service Front End Associate to provide fast, friendly service at the checkout and front-end area. You will greet customers, assist with self-checkout, and help ensure accurate scanning and smooth transactions.

The role emphasizes customer care, adherence to store procedures, and maintaining an orderly, welcoming checkout zone while wearing the Food Lion uniform and representing the brand in daily operations.