Self-Checkout Experience Specialist

Food Lion; Greensboro (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will assist customers with self-checkouts, ensure accurate scanning, and help maintain a smooth checkout experience.

The role requires high school education or equivalent, strong communication, and the ability to learn multiple tasks and operate SCO devices. Join a team focused on customer satisfaction and efficient store operations.

Qualifications

• High school graduate or equivalent preferred.
• Strong communication and customer service skills.
• Willingness to learn multiple tasks and operate technical equipment.

Responsibilities

• Smile and provide prompt, friendly service to customers.
• Greet customers by name when possible and assist with self-checkout usage.
• Monitor self-checkout stations and ensure proper scanning of all items.
• Provide instructions on payment and assist with voids or age-restricted verifications as needed.
• Maintain neat self-checkout area and report issues to management.
• Complete computer-based training and adhere to front end standards.

Skills

Effective communication

Customer service

Multi-task learning

Education

High school diploma or equivalent

Tools

SCO handheld scanner

Job description

Food Lion is seeking a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will assist customers with self-checkouts, ensure accurate scanning, and help maintain a smooth checkout experience.

The role requires high school education or equivalent, strong communication, and the ability to learn multiple tasks and operate SCO devices. Join a team focused on customer satisfaction and efficient store operations.