Self-Checkout Experience Specialist

Food Lion; Greensboro (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion is seeking a Self-Checkout Ambassador at Store 00440 Front End in Greensboro, NC. The role emphasizes fast, friendly service, guiding customers through self-checkout, and maintaining front-end standards to maximize sales and customer satisfaction.

The position supports the Customer Service Manager and requires strong communication, reliability, and the ability to work as part of a store team. Training is provided to ensure smooth operation of self-checkout systems.

Qualifications

• Clear communication skills and friendly demeanor.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements for specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their name when possible.
• Assist customers with self-checkout usage and hand scanner for fast checkout.
• Respond to customer inquiries and self-checkout notifications.
• Monitor self-checkouts for proper usage and accurate scanning of items.
• Follow procedures for payment processing and rewards/coupons.

Skills

Effective communication

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Self-Checkout Ambassador at Store 00440 Front End in Greensboro, NC. The role emphasizes fast, friendly service, guiding customers through self-checkout, and maintaining front-end standards to maximize sales and customer satisfaction.

The position supports the Customer Service Manager and requires strong communication, reliability, and the ability to work as part of a store team. Training is provided to ensure smooth operation of self-checkout systems.