Self-Checkout Experience Specialist

Food Lion; Greensboro (NC); On-site; USD 21,000 - 32,000; Full time

Job summary

Food Lion in Greensboro, NC is seeking a Self-Checkout Ambassador to provide fast, friendly service and to assist customers with self-checkout operations. You will uphold Front End standards, greet customers by name when possible, and help ensure accurate scanning and smooth transactions.

The role requires the ability to manage multiple tasks, maintain a neat self-checkout area, and communicate clearly with customers and store teams. Training and dress code adherence are part of the job.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses their name whenever possible.
• Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor multiple self-checkouts for proper customer usage including the scanning of all items and the accurate scanning of each item.

Skills

Communication skills

Customer service

Learning agility

Age requirements

Physical ability

Education

High school diploma or equivalent

Tools

SCO mobile attendant

Job description

Food Lion in Greensboro, NC is seeking a Self-Checkout Ambassador to provide fast, friendly service and to assist customers with self-checkout operations. You will uphold Front End standards, greet customers by name when possible, and help ensure accurate scanning and smooth transactions.

The role requires the ability to manage multiple tasks, maintain a neat self-checkout area, and communicate clearly with customers and store teams. Training and dress code adherence are part of the job.