Self-Checkout Experience Guide

Food Lion; China Grove (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in China Grove, NC is seeking a SCO Ambassador to guide customers through self-checkout lanes, assist with carts, and keep the SCO area clean and stocked. You will move fluidly through the SCO area, engage customers, and use the hand scanner to help ensure a fast and easy checkout experience.

This role emphasizes proactive customer service, clear communication, and maintaining smooth operations at the point of sale.

Responsibilities

• Move through SCO locations and guide customers to SCO lanes
• Engage with customers approaching and utilize the Mobile Attendant
• Assist customers with carts in the SCO area
• Explain and demonstrate the hand scanner use for a Fast and Easy checkout
• Monitor SCO as customers ring up groceries and ensure items are scanned correctly
• Ensure customers scan items properly and bag them as needed
• Maintain a clean and stocked SCO area with supplies and carts
• Place the Paid/Purchased sticker on items when scanning is completed (BOB)

Job description

Food Lion in China Grove, NC is seeking a SCO Ambassador to guide customers through self-checkout lanes, assist with carts, and keep the SCO area clean and stocked. You will move fluidly through the SCO area, engage customers, and use the hand scanner to help ensure a fast and easy checkout experience.

This role emphasizes proactive customer service, clear communication, and maintaining smooth operations at the point of sale.