Self-Checkout Experience Lead

Food Lion; China Grove (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Food Lion in China Grove, NC is seeking a SCO Ambassador to guide customers through the Self-Checkout (SCO) lanes and ensure a Fast and Easy checkout experience. You will engage customers as they approach SCO and help them use the hand scanner, moving fluidly through the SCO area with a focus on service.

This role emphasizes assisting with carts, monitoring scans, and keeping the SCO zone clean and stocked to support a smooth shopping flow in a busy retail setting.

Qualifications

• Customer service mindset.
• Ability to engage with customers in a fast-paced retail environment.
• Comfort with technology and POS/self-checkout systems.

Responsibilities

• Guide customers through the SCO lanes and assist with the hand scanner for a Fast and Easy checkout experience.
• Move fluidly through SCO areas, assist with carts, and respond to customer cues.
• Monitor SCO during checkout, ensure items are scanned correctly, and keep the SCO area clean and stocked.

Job description

Food Lion in China Grove, NC is seeking a SCO Ambassador to guide customers through the Self-Checkout (SCO) lanes and ensure a Fast and Easy checkout experience. You will engage customers as they approach SCO and help them use the hand scanner, moving fluidly through the SCO area with a focus on service.

This role emphasizes assisting with carts, monitoring scans, and keeping the SCO zone clean and stocked to support a smooth shopping flow in a busy retail setting.