Security & Transportation Supv

Mohegan Pennsylvania; Wilkes-Barre (Luzerne County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Mohegan Pennsylvania is seeking a professional Security Officer to safeguard guests, employees, and assets within a high-volume casino environment. The role emphasizes guest service, teamwork, and prompt incident handling.

Responsibilities include supervising security officers and valet attendants, coordinating with the Security & Transportation Shift Manager, and supporting incident investigations and reporting. A proactive, can-do attitude is essential.

Qualifications

• Two years of experience as a security officer in a high volume, complex casino environment.
• Or three years’ experience in security or law enforcement outside of the casino industry with report writing experience.
• Positive attitude with a “can-do” mentality.
• Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge.
• This position requires above average interpersonal skills and involves frequent customer contact.

Responsibilities

• Performs all security and transportation duties as needed.
• Protects and ensures the safety of guests and employees.
• Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas.
• Provides support to all officers and attendants handling incidents.
• Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities.
• Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management.
• Responsible for participating in the training of officers and attendants.
• Performs other related duties as assigned.
• Reports directly to Security & Transportation Shift Manager.
• Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.

Skills

Security experience

Team supervision

Incident reporting

Guest service

Interpersonal skills

Job description

**Job Duties**Performs all security and transportation duties as needed. Protects and ensures the safety of guests and employees. Safeguards company assets-monetary and otherwise. Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas. Provides support to all officers and attendants handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management. Responsible for participating in the training of officers and attendants. Performs other related duties as assigned. Reports directly to Security & Transportation Shift Manager. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service**Minimum Qualifications**Two years of experience as a security officer in a high volume, complex casino environment, or three years’ experience in security or law enforcement outside of the casino industry with report writing experience. Positive attitude with a “can-do” mentality. Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge. This position requires above average interpersonal skills and involves frequent customer contact.