Security Officer

Casino Omaha; Onawa (IA); On-site; USD 35,000 - 48,000; Full time

Job summary

Casino Omaha seeks a dedicated Security Officer to maintain safety for guests, staff, and property. You will patrol the casino floors, parking areas and exterior spaces, enforce policies, and coordinate with police and emergency responders as needed.

Responsibilities include investigating incidents, escorting patrons, and ensuring compliance with internal controls. CPR/First Aid ability and gaming license eligibility are required.

Qualifications

• 2 years experience in law enforcement, Military or Security required
• Valid Driver’s License required
• Must be vehicle insurable; SR-22 not required
• Able to type 20 wpm minimum
• Knowledge of security procedures in customer service atmosphere
• Familiar with internal controls, rules and policies for casino operations
• Must be 18 years or older at employment
• Must obtain and maintain a valid gaming license
• High school diploma or GED required
• Able to perform CPR and First Aid without restrictions
• Read and understand the job description and perform essential functions

Responsibilities

• Patrols casino floor, hallways, exterior and parking areas to ensure safety of resources, customers and employees
• Ensure compliance with casino policies, state and local laws
• Provide traffic control for safe flow of traffic and parking
• Observe guests, employees and property to deter criminal activity
• Investigate guest concerns and reports of criminal activity; file detailed computer-based reports
• Escort patrons between parking lot and casino as needed
• Coordinate investigations or emergencies with local law enforcement and emergency services
• Physically restrain disorderly patrons as necessary
• Conduct regular foot patrols
• Communicate effectively, both orally and in writing
• Oversee daily drop security and adherence to internal control policies
• Perform other duties as assigned
• Able to provide emergency medical aid if required

Skills

Law enforcement experience

Driver’s license

Typing 20 wpm

CPR/First Aid

Internal controls knowledge

Gaming license eligibility

Public relations/customer service

18+ age

Education

High school diploma or GED

Tools

Computer literacy

Job description

Position Summary

Maintains facility, customer and employee security and safety during assigned shift. Escorts all money transfers throughout the casino, escorts armored car personnel while in the facility.

Duties & Responsibilities

• Patrols casino gaming floor, hallways, exterior of the casino and parking areas to ensure safety of all resources, facilities, customers and employees;
• Ensure compliance with Casino policies, State and local laws;
• Provide traffic control as necessary to ensure the safe flow of traffic and parking;
• Conducts observation of Casino patrons, employees and property in an effort to identify and deter criminal or unusual activity;
• Investigate guest concerns and reports of criminal activity and completes detailed reports using a computer;
• Escorts patrons between the parking lot and Casino as necessary or requested;
• Coordinates investigations or emergency activities with local law enforcement, Tribal Police and other emergency service providers;
• Physically controls disorderly patrons as needed;
• Conducts regular foot patrols;
• Works effectively with coworkers, the public, and other law enforcement officials;
• Communicates effectively; orally and in writing;
• Provides Security over daily drop as needed;
• Responsible for compliance with the Casino’s internal control policies and procedures as it relates to the position description;
• Perform other duties as directed or assigned.

Able to perform emergency medical aid to guest and employees if required.

Minimum Qualifications

• 2 years experience in law enforcement, Military or Security is required, or current Police Officer Standards;
• Valid Driver’s License is required;
• Must be vehicle insurable; (according to insurance policy guidelines must not be required to carry a SR-22)
• Able to type 20 wpm minimum;
• Knowledge of proper security procedures in a public relations/customer service atmosphere;
• In-depth knowledge of Internal Controls, rules, regulations, procedures and policies as it relates to Casino operations.
• Must be a minimum of 18 years of age or older upon employment.
• Must be able to obtain and maintain a valid gaming license.
• Must have a high school diploma/GED.
• Must be physically able to perform CPR and First Aid without restrictions.
• I have read and understand the job description. I am able to perform the essential functions of the job with or without accommodation