Security & Transportation Supervisor

Mohegan Sun; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 68,000; Full time

Job summary

Mohegan Sun in Wilkes-Barre, PA seeks a dedicated security professional to join our team. You will perform security and transportation duties, protect guests and employees, and safeguard casino assets while supervising security officers and valet attendants.

The role emphasizes incident handling, reporting, and teamwork, with a focus on delivering superior guest service in a high-volume gaming environment.

Qualifications

• Two years of security officer experience in a high-volume casino, or three years in security or law enforcement with report writing.
• Ability to demonstrate strong interpersonal skills for frequent customer contact.
• Proactive approach to addressing concerns and embracing challenges.

Responsibilities

• Protect guests and employees; safeguard company assets.
• Supervise security officers and valet attendants in assigned areas.
• Investigate incidents and record unusual occurrences.
• Assist in training officers and attendants.
• Report to Security & Transportation Shift Manager.
• Promote superior guest service.

Skills

Security officer experience

Report writing

Interpersonal skills

Job description

Join Our Team And Experience Endless Career Possibilities

Job Duties

Performs all security and transportation duties as needed. Protects and ensures the safety of guests and employees. Safeguards company assets-monetary and otherwise. Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas. Provides support to all officers and attendants handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management. Responsible for participating in the training of officers and attendants. Performs other related duties as assigned. Reports directly to Security & Transportation Shift Manager. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service

Minimum Qualifications

Two years of experience as a security officer in a high volume, complex casino environment, or three years’ experience in security or law enforcement outside of the casino industry with report writing experience. Positive attitude with a “can-do” mentality. Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge. This position requires above average interpersonal skills and involves frequent customer contact.

Work Shift

Regular

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