Security & Transportation Supervisor

Mohegan PA; Wilkes-Barre (Luzerne County); Hybride; USD 45 000 - 65 000; Plein temps

Résumé du poste

Mohegan PA in Wilkes-Barre, PA is seeking a Security & Transportation Supervisor to lead security officers, valet attendants, and shuttle operations within the gaming facility. The role focuses on guest safety, asset protection, and incident response.

The successful candidate will supervise teams, coordinate with law enforcement as needed, and participate in incident investigations and officer training to maintain high service standards.

Qualifications

• Two years of casino security experience in a high-volume environment.
• Three years in security or law enforcement outside casino with report writing experience.
• Strong interpersonal and customer-facing skills.

Responsabilités

• Supervise security officers and valet attendants in all areas.
• Respond to incidents and coordinate with law enforcement when needed.
• Investigate unusual occurrences and document per management guidelines.
• Provide training to officers and attendants.
• Ensure guest safety and protect assets.

Connaissances

Security experience

Interpersonal skills

Incident reporting

Customer service

Description du poste

## Security & Transportation SupervisorApply: Wilkes-Barre, PA: Full time: Posted Today: R-14024**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE:** **CAREER SITE****Job Duties**Performs all security and transportation duties as needed. Protects and ensures the safety of guests and employees. Safeguards company assets-monetary and otherwise. Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas. Provides support to all officers and attendants handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management. Responsible for participating in the training of officers and attendants. Performs other related duties as assigned. Reports directly to Security & Transportation Shift Manager. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service**Minimum Qualifications**Two years of experience as a security officer in a high volume, complex casino environment, or three years’ experience in security or law enforcement outside of the casino industry with report writing experience. Positive attitude with a “can-do” mentality. Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge. This position requires above average interpersonal skills and involves frequent customer contact.Work Shift:Regular