Security Technician

Rae Security, Inc.; Austin (TX); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Rae Security, Inc. is looking for a full-time Security Technician based in Austin, Texas. The role involves installing and servicing security systems while ensuring customer satisfaction.

The ideal candidate will have a strong background in Electronic Security Integration with at least 2 years of experience, excellent customer service skills, and a valid driver's license. Compensation ranges from $25.00 to $35.00 per hour, accompanied by a robust benefits package.

Qualifications

• 2+ years of industry experience in Electronic Security Integration.
• Strong customer service skills are essential.
• Valid state driver’s license required for the position.

Responsibilities

• Install and service Access Control Systems and Video Systems.
• Troubleshoot and recommend repair options with follow-up on repairs.
• Maintain a clean and safe working environment.

Skills

Electronic Security Integration

Customer Service Orientation

Time Management

PC Software/Hardware

Education

High School Diploma

Tools

Lenel

Brivo

Genetec

Job description

Security Technician

Description

Reports to Operations Team

A locksmith apprentice assists experienced locksmiths in repairing, installing, and adjusting locks and security devices.

Core Values

• Be Respectful
• Be Accountable
• Be Exceptional

We Offer

• Competitive pay
• Great benefits package
• Excellent growth opportunities

Location

Austin, TX

Position Summary

This is a great opportunity for applicants with strong security installation and service skills who want to provide excellent customer satisfaction services. Security Technicians install and service Access Control Systems, Video Systems, Visitor Management, and more.

Job Requirements

• Responsible for basic and advanced electronics installation and/or servicing of all required systems. This includes troubleshooting and recommending repair options with follow through of the repairs.
• Submit complete and accurate paperwork in a timely manner obtaining the proper signatures. Accurately record work orders, changes and codes. Properly identify warranties and provide accurate descriptions.
• Maintain clean and safe work environment using the correct tools properly.
• Respond to customer technical inquiries for products to ensure customer confidence/satisfaction and provide customer education while at customer location.
• Responsible for troubleshooting, programming and configuration of Lenel, Genetec or Brivo Systems.
• Executes work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures.
• Responsible for maintaining accurate van inventory.

Knowledge/Skills/Abilities

• Must have a strong background in Electronic Security Integration with 2+ years industry experience.
• Strong customer service orientation required.
• A valid state driver’s license, without restrictions, is required for this position.
• Ability to work independently on customer site.
• Ability to interact in a professional manner with the customer along with the ability to identify and satisfy customer needs.
• Ability to meet deadlines and have strong time management and organizational skills.
• Strong emphasis on PC software/hardware including databases, operating systems and networking preferred.
• Able to lift 25lbs.

Certifications

• Lenel
• Brivo
• Genetec

Education

• High School Diploma

RAE Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type

Full-time

Pay

$25.00 - $35.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Work Location

On the road