Security Technician

RAE Security; Austin (TX); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

RAE Security is looking for a full-time Security Technician in Austin, TX to install and service security systems, ensuring excellent customer satisfaction. Candidates must have a strong background in electronic security integration, a valid driver’s license, and strong customer service skills. The position offers a competitive pay rate of $25.00 - $35.00 per hour and a comprehensive benefits package. This is a great opportunity for individuals looking to advance their career in security installation.

Qualifications

• 2+ years of experience in Electronic Security Integration.
• Valid state driver's license required.
• Ability to lift 25 lbs.

Responsibilities

• Install and service Access Control Systems, Video Systems, and more.
• Troubleshoot and recommend repair options.
• Maintain a clean and safe work environment.

Skills

Electronic Security Integration

Customer service orientation

PC software/hardware proficiency

Time management

Education

High School Diploma

Tools

Lenel

Brivo

Genetec

Job description

Security Technician Austin, TX

Reports to Operations Team

A locksmith apprentice assists experienced locksmiths in repairing, installing, and adjusting locks and security devices.

Core Values:

• Be Respectful, Be Accountable, Be Exceptional

We Offer:

• Competitive pay
• Great benefits package
• Excellent growth opportunities

Position Summary

This is a great opportunity for applicants with strong security installation and service skills who want to provide excellent customer satisfaction services.

Responsibilities

• Install and service Access Control Systems, Video Systems, Visitor Management, and more.
• Perform basic and advanced electronics installation and/or servicing of all required systems.
• Troubleshoot and recommend repair options, following through with repairs.
• Submit complete and accurate paperwork in a timely manner, obtaining proper signatures.
• Accurately record work orders, changes and codes.
• Properly identify warranties and provide accurate descriptions.
• Maintain a clean and safe work environment using the correct tools properly.
• Respond to customer technical inquiries for products to ensure customer confidence/satisfaction and provide customer education while at customer location.
• Responsible for troubleshooting, programming, and configuration of Lenel, Genetec or Brivo Systems.
• Execute work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures.
• Maintain accurate van inventory.

Knowledge / Skills / Abilities

• Strong background in Electronic Security Integration with 2+ years industry experience.
• Strong customer service orientation required.
• A valid state driver’s license, without restrictions, is required.
• Ability to work independently on customer site.
• Ability to interact in a professional manner with the customer and identify and satisfy customer needs.
• Ability to meet deadlines, strong time management and organizational skills.
• Strong emphasis on PC software/hardware including databases, operating systems and networking preferred.
• Ability to lift 25 lbs.
• Certifications: Lenel, Brivo, Genetec.
• Education: High School Diploma.

EEO Statement

RAE Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type

• Full-time
• Pay: $25.00 - $35.00 per hour
• Benefits: 401(k) 401(k) matching, Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance
• Schedule: 8 hour shift Monday to Friday
• Work Location: On the road