Security Systems Technician II - Access Control & CCTV

Kastle Systems; Fremont (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Kastle Systems in Fremont, CA is seeking a Service Technician II to test, troubleshoot, and repair access control and video systems at customer sites. You will interact with clients and Kastle staff to ensure timely service and high-quality results.

The role requires electronics and networking knowledge, ability to diagnose complex issues, and strong communication. Occasional travel and flexible hours may be required.

Qualifications

• Experience with access control and CCTV systems.
• Ability to troubleshoot complex service issues at client sites.
• Strong communication with customers and teams.

Responsibilities

• Maintains, services, installs, tests basic access control and video systems.
• Diagnoses CCTV problems and determines faulty components.
• Programs DVRs and NVRs according to client needs.
• Provides regular progress updates to stakeholders.
• Interfaces with customers to ensure confidence in Kastle System.
• Local travel to worksites in the DC Metro.

Skills

Advanced electronics

Advanced electrical knowledge

Networking (TCP/IP)

Customer communication

Overtime/weekends readiness

Driver's license

Education

Electronics certification

Security systems certification

Tools

Video surveillance hardware

IP networking devices

Job description

Kastle Systems in Fremont, CA is seeking a Service Technician II to test, troubleshoot, and repair access control and video systems at customer sites. You will interact with clients and Kastle staff to ensure timely service and high-quality results.

The role requires electronics and networking knowledge, ability to diagnose complex issues, and strong communication. Occasional travel and flexible hours may be required.