Security Systems Technician I – Access, CCTV & Fire

Securitas Electronic Security; Seymour (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid training

Company vehicle

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K with 60% match up to 6% of salary

Paid vacation, holidays, and sick time

Educational assistance

Career growth opportunities

Employee discounts

Job summary

Securitas Technology is seeking a field-based technician to support post-install services and on-site upgrades. The role focuses on troubleshooting, preventative maintenance, and issue resolution across access control, CCTV, and intrusion systems.

Strong problem‑solving, communication, and time management are essential for success. The position requires a high school diploma and familiarity with low voltage equipment, with preferred credentials in alarm systems and fire systems.

Qualifications

• High School diploma or equivalent is required.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Fire alarm experience (Bosch, Silent Knight) is highly preferred.
• Simplex, Notifier, Edwards, Siemens or other commercial fire systems is a plus.
• ESA Certified Alarm Technician is preferred.
• NTS Certified Service Technician is preferred.
• Strong working knowledge of Microsoft Office and communications.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing deployment details for technical and non-technical audiences.
• Perform pre-deployment end to end testing of upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Low voltage install

Alarm systems

Microsoft Office

Communication skills

Analytical skills

Troubleshooting

Time management

Education

High School diploma

Job description

Securitas Technology is seeking a field-based technician to support post-install services and on-site upgrades. The role focuses on troubleshooting, preventative maintenance, and issue resolution across access control, CCTV, and intrusion systems.

Strong problem‑solving, communication, and time management are essential for success. The position requires a high school diploma and familiarity with low voltage equipment, with preferred credentials in alarm systems and fire systems.