Security Systems Technical Project Manager

Eastern Security Services; City of Syracuse (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Company vehicle and equipment

Job summary

Eastern Security Services, in Syracuse, seeks a Security Systems Technical Project Manager to lead end-to-end security and fire system deployments for commercial and high-end residential clients. You will coordinate cross-functional teams, manage budgets, and ensure timely delivery of complex installations.

The role requires onsite leadership, strong communication, and hands-on experience with platforms from Motorola, Alarm.com, Verkada, and DSC, with regional travel and a focus on safety and

Qualifications

• High School Diploma or Equivalent.
• Comfortable working outdoors and on active job sites.
• Willing to travel regionally and maintain a clean driving record.
• Able to pass drug screening and background check.
• Professional image with strong communication skills.

Responsibilities

• Oversee end-to-end lifecycle management of security and fire system installation projects in Syracuse and surrounding regions.
• Handle advanced service calls and technical escalations; perform basic IT troubleshooting and network tasks as needed.
• Act as primary client contact among field technicians, subcontractors, and central management to meet goals.
• Conduct site visits to monitor progress, enforce safety standards, and address challenges on-site.
• Manage project schedules, procurement, budgeting, and field resource allocation for efficiency.
• Ensure installations comply with codes, regulations, and client specifications.

Skills

Leadership

Project management

Communication

Customer service

Education

Bachelor’s Degree

Associate’s Degree

Equivalent military experience

Tools

Motorola

Alarm.com

Kidde

Verkada

DMP

DSC

Job description

Security Systems Technical Project Manager

This position is 100% onsite and reports to our Syracuse office, with regional travel to client job sites.

Job Summary

Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2026 CNY Business of the Year, is seeking a results-driven leader to join our elite team in the Syracuse area! As a Security Project Manager, you will play a critical role in overseeing successful system deployments, managing project scope, and providing excellent service to our high-profile residential, commercial, and enterprise clientele.

You will manage and lead projects involving a variety of advanced security solutions, including but not limited to systems from Motorola, Alarm.com, Kidde, Verkada, DSC, and other industry-leading platforms.

If you are tech-savvy, an exceptional communicator, and an experienced project leader, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence.

Salary Range

$80,000 per year – $100,000 per year, based on experience

Responsibilities

• Oversee end-to-end lifecycle management of commercial and large residential security and fire system installation projects throughout the Syracuse area and surrounding regions
• Handle advanced service calls and technical escalations, performing basic IT troubleshooting, network configuration, and server replacements when required
• Serve as the primary point of contact for clients, field technicians, subcontractors, and central management to ensure project goals and deadlines are met
• Conduct job site visits to monitor progress, enforce safety standards, maintain quality control, and address technical challenges on-site
• Manage project schedules, material procurement, budgeting, and field resource allocation for maximum efficiency
• Ensure all installations conform to applicable codes, industry regulations, and client specifications

Basic Qualifications

• High School Diploma or Equivalent
• Comfortable working outdoors and on active job sites – occasionally in inclement weather
• Comfortable navigating construction environments, ladder work areas, and mechanical spaces during site walks
• Must maintain a clean, professional image with external and internal customers
• Ability to travel regionally & work extended hours as required to keep projects on schedule
• Must possess and maintain a clear driver's license and safe driving record
• Successfully clear drug screen and background check to meet industry and security licensing requirements

Preferred Qualifications

• Bachelor’s Degree, 2-year associate’s degree in a related field, or equivalent military experience
• 7 to 10+ years of experience in the physical security industry (or similar field) serving as a Technician, Sales Specialist, or Project Manager
• Hands-on familiarity or design experience with platforms such as Motorola, Alarm.com, Kidde, Verkada, DMP, and DSC systems
• OSHA certification (OSHA 10/30) and/or NICET Level 1 or higher is a plus
• Familiarity with Bluebeam is a plus
• Strong leadership, conflict-resolution, and organizational skills

What awaits you at Eastern Security:

• Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
• 4 Weeks of PTO during first full year of employment – including 10 vacation days, 5 sick/safe days, 6 paid holidays and 1 floating holiday
• Industry-leading pay with bonus opportunities and annual performance reviews
• Company vehicle, gas card, phone, and laptop
• Paid on-the-job training and ongoing professional development
• An open door to management – you are ALWAYS heard and respected!
• Commitment to maintaining a safe and supportive work environment

Employers Disclaimer:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.