Security Alarm Technician

Eastern Security Services; Buffalo (NY); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company matching

3 weeks PTO in first year

Job summary

Eastern Security Services in Buffalo, NY, is seeking motivated Installation Technicians to install, test, and service advanced security and life safety systems across residential and commercial sites. You will travel regionally to client sites, run wiring, mount devices, and ensure high-quality installations with thorough testing, while delivering strong customer service.

The role includes hands-on installation of intrusion and fire alarm systems, video surveillance, access control, intercom,

Qualifications

• High School Diploma or GED required.
• Comfortable working outdoors in rain or snow.
• Able to work from heights on ladders or aerial lifts.
• Willing to travel as required and work overtime/on-call after 6 months.
• Clean, professional image with customers and valid driver's license.

Responsibilities

• Travel to residential and commercial locations to install and service systems.
• Install wiring, mount devices, and set up intrusion, fire, video, access control, and intercom systems.
• Ensure installations meet high-quality standards through testing and calibration.
• Upgrade or integrate with existing security systems as needed.
• Provide clear explanations and troubleshooting to customers; offer training on use.
• Set up mobile and desktop applications for system monitoring.

Skills

Communication

Customer service

Self-motivated learning

Safe driving

Travel readiness

Education

High School Diploma or GED

Associate Degree (2-year)

Tools

OSHA 10/30

Job description

Location

This position is 100%

Location

This position is 100% onsite and reports to our Buffalo location with regional travel to client job sites.

Job Summary

Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Buffalo area! As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence.

Salary Range

$30.00 per hour - $40.00 per hour

Responsibilities

• Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work
• Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems
• Ensure every installation meets high-quality standards through thorough testing and calibration
• Talk over, upgrade, or seamlessly integrate with existing security systems
• Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively
• Set up mobile and desktop applications for system monitoring and management

Basic Qualifications

• High School Diploma or GED
• Comfortable working outdoors – occasionally in the rain or snow
• Comfortable working from heights on ladders or aerial lifts, or in small spaces
• Self-motivated to learn new technology
• Must maintain a clean, professional image with external and internal customers
• Ability to travel as required
• Ability to work overtime as required and participate in on-call schedule after six months
• Excellent communication (verbal and written) and interpersonal skills
• Must possess and maintain a clear driver's license and safe driving record

Preferred Qualifications

• Two (2) year Associate Degree
• Previous alarm installation and service experience
• OSHA 10 or OSHA 30

What Awaits You At Eastern Security

• Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
• 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
• Industry-leading pay with monthly bonus opportunities and annual performance reviews
• Company vehicle, gas card, phone, and laptop
• Paid on-the-job training
• An open door to management – you are ALWAYS heard and respected!
• Commitment to maintaining a safe and supportive work environment

Employers Disclaimer

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by their supervisor.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.