Security Systems Support Specialist (Lenel & Cameras)

Upstream Risk Management; Tempe (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401K

Dental

Vision

Health

Job summary

Upstream Risk Management seeks a SIG Support Specialist to provide second-line technical support for Lenel access control, Milestone VMS, and SecuMod alarm systems across Amazon sites. You will configure readers, zones, and access levels, perform remote diagnostics, and support end-to-end site builds.

The role requires strong networking knowledge and 24/7 regional collaboration across AMER/EMEA/APAC. The position is in Tempe, AZ, in-office, with a 40-hour workweek and rotating shifts including

Qualifications

• Proficiency with Microsoft Office tools including Outlook, Word, and Excel.
• ,

Responsibilities

• Configure Lenel reader settings, zones, and access behaviours for new and existing installations.

Skills

Microsoft Office

English proficiency

Lenel

RightCrowd

TRAKA

Milestone VMS

SecuMod

DHCP

Networking

Education

High school diploma or equivalent

Degree in technical/IT field

Tools

Lenel reader programming

Lenel access levels

MNVR nodes

Camera/video systems

ISC panels

Job description

Upstream Risk Management seeks a SIG Support Specialist to provide second-line technical support for Lenel access control, Milestone VMS, and SecuMod alarm systems across Amazon sites. You will configure readers, zones, and access levels, perform remote diagnostics, and support end-to-end site builds.

The role requires strong networking knowledge and 24/7 regional collaboration across AMER/EMEA/APAC. The position is in Tempe, AZ, in-office, with a 40-hour workweek and rotating shifts including