Security Systems Software Integration Engineer

Allied Universal; Chicago (IL); On-site; USD 80,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision, life, AD&D, &

Eight paid holidays annually

Vacation time with accrual

Retirement plan and disability保险

Job summary

Allied Universal Technology Services is hiring an Application Engineer to support installation and service teams with software integration, troubleshooting, and system commissioning. You will upgrade and diagnose complex security systems, ensuring seamless operation across multiple software platforms.

The role emphasizes collaboration with project teams, end users, and licensing management, while maintaining detailed records and contributing to training initiatives.

Qualifications

• Minimum of one year of experience programming and troubleshooting access control and video systems.
• Read and understand advanced technical information and documentation.
• Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)

Responsibilities

• Integrate electronic security systems to deliver cohesive, advanced solutions.
• Configure LAN and networks to ensure reliable connectivity and performance.
• Perform and design test procedures to verify proper configuration and device performance.
• Diagnose and troubleshoot system issues for optimal functionality.
• Collaborate with project teams and end users to support software deployment and usage.
• Resolve software-related issues, engaging technical resources when necessary.
• Escalate critical problems promptly to minimize project impact.
• Maintain work status with timely updates in work tracking system.
• Keep detailed records of all work product.
• Coordinate project timelines and resources with the management team for efficiency.
• Lead end-user training and manage licensing to ensure successful adoption and continuous development.

Skills

Problem-solving

Communication

Education

High school diploma

College degree in CS/Engineering

Tools

MS Office Suite

Job description

Allied Universal Technology Services is hiring an Application Engineer to support installation and service teams with software integration, troubleshooting, and system commissioning. You will upgrade and diagnose complex security systems, ensuring seamless operation across multiple software platforms.

The role emphasizes collaboration with project teams, end users, and licensing management, while maintaining detailed records and contributing to training initiatives.