Security Systems Applications Engineer

Allied Universal; Wyoming (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Allied Universal is seeking an Application Engineer to support installation and service teams with software integration across multiple applications. You will troubleshoot, program, and commission systems, while upgrading and diagnosing complex configurations.

Responsibilities include coordinating with project teams, training end-users, and managing licenses to ensure successful adoption and ongoing development of security solutions.

Qualifications

• High school diploma or equivalent is required.
• 3+ years programming and troubleshooting access control and video systems.
• Certification(s) with access control or video platforms (AMAG, Lenel, Milestone, Genetec, Software House, or similar).
• Ability to read and understand advanced technical information and documentation.
• Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word).

Responsibilities

• Integrate electronic security systems to deliver cohesive, advanced solutions.
• Configure LAN and wireless networks to ensure reliable connectivity and performance.
• Diagnose and troubleshoot system issues for optimal functionality.
• Collaborate with project teams and end users to support software deployment and usage.
• Resolve software-related issues, engaging technical resources when necessary.
• Escalate critical problems promptly to minimize project impact.
• Coordinate project timelines and resources with the management team for efficiency.
• Lead end-user training and manage licensing to ensure successful adoption and continuous development.

Skills

Access control programming

Video system troubleshooting

MS Office Suite

Communication skills

Customer relationship

Problem solving

Technical documentation reading

Education

High school diploma or equivalent

College degree in CS/Engineering or related field

Tools

Access control/video platform certs

Job description

Allied Universal is seeking an Application Engineer to support installation and service teams with software integration across multiple applications. You will troubleshoot, program, and commission systems, while upgrading and diagnosing complex configurations.

Responsibilities include coordinating with project teams, training end-users, and managing licenses to ensure successful adoption and ongoing development of security solutions.