Application Engineer: Security Systems & Software Integration

Allied Universal; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Paid time off

Job summary

Allied Universal is seeking an Application Engineer to support installation and service teams with software integration, ensuring seamless operation between multiple software applications. You will troubleshoot, program, and commission systems, upgrades, and perform advanced diagnostics.

The role emphasizes configuring networks, diagnosing issues, and coordinating with project teams while training end users on licensing and adoption. Join a leading global security technology provider.

Qualifications

• Must have a high school diploma or equivalent.
• Genetec experience and/or certifications with access control systems and video platforms.
• Minimum of three years programming and troubleshooting access control and video systems.
• Advanced knowledge of industry-leading security system and equipment providers.
• Strong problem-solving and decision-making abilities.
• Ability to read and understand advanced technical information and documentation.
• Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word).
• Excellent verbal and written communication skills with internal and external stakeholders.

Responsibilities

• Integrate electronic security systems to deliver cohesive, advanced solutions.
• Configure LAN and wireless networks to ensure reliable connectivity and performance.
• Diagnose and troubleshoot system issues for optimal functionality.
• Collaborate with project teams and end users to support software deployment and usage.
• Resolve software-related issues, engaging technical resources when necessary.
• Escalate critical problems promptly to minimize project impact.
• Coordinate project timelines and resources with the management team for efficiency.
• Lead end-user training and manage licensing to ensure successful adoption and continuous development.

Skills

Genetec experience

System programming

Troubleshooting

Communication

Access control

Documentation

MS Office Suite

Networking

Education

High school diploma

College degree in CS/Engineering

Tools

Genetec

MS Office

Video platforms

Job description

Allied Universal is seeking an Application Engineer to support installation and service teams with software integration, ensuring seamless operation between multiple software applications. You will troubleshoot, program, and commission systems, upgrades, and perform advanced diagnostics.

The role emphasizes configuring networks, diagnosing issues, and coordinating with project teams while training end users on licensing and adoption. Join a leading global security technology provider.