Security Systems Admin (Lenel/Avigilon) – Hybrid

Bogaard Group International, Inc.; San Jose (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Bogaard Group International, Inc. seeks an experienced Security Systems Administrator for ByteDance’s Security Technology team in San Jose. The role focuses on administering Lenel Access Control and Avigilon CCTV, ensuring reliable, secure operations across enterprise environments.

The position is full-time and hybrid, requiring onsite four days a week with one remote day, collaborating with cross‑functional teams and vendors globally.

Qualifications

• 5+ years of professional experience programming, administering, and supporting enterprise physical security systems.
• Hands-on experience with Lenel Access Control and Avigilon CCTV systems.
• Experience managing multiple concurrent security system service requests and deployment projects with minimal supervision.
• Experience administering and troubleshooting enterprise physical security systems, including cameras, access control panels, and integrated security devices.
• Understanding of LAN/WAN environments, IP addressing, DHCP, MAC addresses, VPNs, firewalls, Active Directory/domains, and collaboration with network teams.
• Strong project management, documentation, and organizational skills.
• Excellent communication and collaboration skills with global teams, vendors, installers, and technology partners.
• Lenel OnGuard Fundamentals certification (preferred).

Responsibilities

• Administer, configure, and maintain enterprise physical security systems, with a strong focus on Lenel Access Control and Avigilon CCTV platforms.
• Program and configure new security devices, system expansions, upgrades, and Day 2 operational enhancements across enterprise environments.
• Monitor system health, optimize system availability, and proactively identify and resolve issues impacting physical security infrastructure performance.
• Perform advanced troubleshooting, root cause analysis, system backups, firmware updates, log reviews, and preventative maintenance activities.
• Manage and prioritize service requests and break‑fix incidents, ensuring timely resolution, documentation, and operational visibility.
• Configure access control systems, manage load sheets, perform programming, and maintain system configurations supporting operational and project requirements.
• Coordinate with internal teams, vendors, installers, and site stakeholders to support maintenance activities, service requests, and site access requirements.
• Support testing and commissioning activities, including pre‑test validation, T&C reporting, punch list management, and system acceptance.
• Maintain accurate system documentation, service metrics, trackers, and reporting for ongoing maintenance activities and special projects.
• Partner with global security technology teams to improve system performance, standardize configurations, and support enterprise security initiatives.

Skills

Lenel Access Control

Avigilon CCTV

Networking concepts

Project management

Communication

Vendor coordination

Lenel OnGuard Fundamentals (cert)

Job description

Bogaard Group International, Inc. seeks an experienced Security Systems Administrator for ByteDance’s Security Technology team in San Jose. The role focuses on administering Lenel Access Control and Avigilon CCTV, ensuring reliable, secure operations across enterprise environments.

The position is full-time and hybrid, requiring onsite four days a week with one remote day, collaborating with cross‑functional teams and vendors globally.