Security Supervisor - Third Shift

Crowne Plaza Louisville Airport Expo Ctr; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Crowne Plaza Louisville Airport Expo Ctr in Louisville, KY is seeking a Security Supervisor to protect guests, associates and hotel assets while guiding a team of security officers. You will ensure safety protocols, respond to emergencies, complete reports, and maintain daily activity records, while delivering professional, courteous service even under pressure.

The ideal candidate has prior security experience, strong interpersonal skills, and the ability to work as part of a team in a

Qualifications

• Previous experience in a Security role required.
• Certification in CPR First Aid desired.
• Must possess a professional presentation.
• Strong interpersonal and problem solving abilities.

Responsibilities

• Ensure the overall safety and security of guests, associates and hotel premises.
• Oversee comprehensive training for new Officers.
• Monitor staff performance and activities.
• Complete several types of reports daily.
• Identify and report potentially hazardous conditions.
• Respond to emergencies in a timely manner.
• Patrol the property and monitor surveillance equipment.
• Ensure violations of law or hotel policy are investigated and reported.
• Report and investigate accidents, complaints, or crisis situations.
• Maintain daily activity records and assist guests informatively.

Skills

Security operations

Staff training

Interpersonal skills

Problem solving

Work under pressure

Tools

MS Windows

Job description

With 420 hotels in 65 countries and $4 billion in annual revenue, the award-winning Crowne Plaza® Hotels & Resorts is one of the largest upscale hotel brands in the world.

We provide a premium hotel experience that helps high achieving professionals be at the top of their game. By combining seamless services and technology with the right facilities, we enable guests to be productive, feel successful and build meaningful relationships with their clients and colleagues while traveling for business.

As a Security Supervisor, you'll be providing protection, safeguarding, and security of assets, associates, guests, vendors and all visitors. In addition, you'll provide guidance to a team of security officers ensuring that all protocols and operations are executed in a timely and efficient manner.

Job Duties

• Ensure the overall safety and security of the hotel guests, associates and hotel premises
• Oversee comprehensive training for new Officers
• Monitor staff performance and activities
• Complete several types of reports on a daily basis
• Identify and correct, or report potentially hazardous conditions or situations
• Respond to emergency situations in a timely manner in cases of fire, accident and safety concerns
• Patrol the property and monitor surveillance equipment for suspicious activity
• Consistently offer professional, friendly and engaging service
• Ensure that any violations to law or hotel policy is investigated and reported
• Correct and report any fire hazards or health and safety hazards
• Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
• Conduct departmental key control audits and maintain key control records
• Maintain computer records of all actions in a Daily Activity Report
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications

Previous experience in a Security role required

Computer literate in Microsoft Window applications required

Certification in CPR First Aid desired

Must possess a professional presentation

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow colleagues as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Working Conditions

Performing under various temperature conditions

Heavy lifting

Standing for extended periods

Walking long distances

Under variable noise levels

Around dust and mite hazards

Around fumes and odor hazards

Around chemicals

Required To Wear a Company-provided Uniform When Applicable

Working around moving machinery/heavy equipment

Slippery and uneven walking surfaces

Physical Requirements

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

Must be able to lift and carry or otherwise move 25 pounds regularly

Must be able to move safely over uneven or slippery surfaces in confined spaces

Must be able to see and respond to dangerous situations

Must have a good sense of balance, be able to bend and kneel

Must have the ability to communicate with guests, management, and co-workers using verbal and written forms of communication

Crowne Plaza Hotel - Louisville Airport is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.