Security Manager

Crowne Plaza Louisville Airport Expo Ctr; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Employee discount

Employee assistance program

Job summary

Crowne Plaza Louisville Airport Expo Ctr seeks a Security Manager to oversee daily safety operations, lead security officers and supervisors, and respond to emergencies while maintaining guest and staff safety.

The role requires 2–4 years in security or related fields, leadership experience, and hospitality familiarity. The position is full‑time with comprehensive benefits and growth opportunities within ALJSCO Management.

Qualifications

• Minimum 2–4 years in security, loss prevention, or military/law enforcement.
• 2+ years of leadership including performance management, scheduling, and training plan development.
• Hospitality experience preferred.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Respond to emergencies and manage safety concerns across the property.
• Conduct key control audits and maintain records.
• Coordinate staff safety education with leadership guidance.
• Hire, train, and develop security personnel to company standards.
• Monitor surveillance and perform regular patrols to identify hazards or suspicious activity.
• Investigate incidents and file detailed reports promptly.
• Assist guests with facilities and service in a professional manner.
• Maintain Daily Activity Reports and report hazards.

Skills

Leadership experience

Security operations

Interpersonal communication

Office productivity (Excel/PowerPoint/

Education

High school diploma or GED

Associates or Bachelor’s in Criminal Justice / Hospitality / Corporate Security

Tools

Electronic security systems

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Crowne Plaza Hotels and Resorts is one of the world's largest upscale hotel brands. We pride ourselves in providing a premium experience for every guest. As a Security Manager, you will contribute to providing a premium experience by ensuring the safety and security of our guests, property, and staff by overseeing daily safety operations, managing security officers and supervisors, and responding to emergencies.

Core Responsibilities

• Respond to emergency situations in a timely manner in cases of fire, injuries or medical events, and safety concerns.
• Conduct departmental key control audits and maintain key control records.
• Coordinate staff safety education with the guidance of the Vice President of loss prevention, safety and security as well as the Hotel General Manager.
• Hire, train, and develop a team of security personnel in alignment to company standards.
• Monitor surveillance equipment in addition to completing regular property patrols to identify, correct, and report potentially hazardous conditions or suspicious activity.
• Conduct incident investigations into accidents, thefts, disturbances or other violations of hotel policies and/or applicable laws, creating and filing detailed reports in a timely manner.
• Assist guests regarding hotel facilities, offering professional, friendly and engaging service where applicable.
• Maintain a detailed Daily Activity Report, and correct and report any fire or health and safety hazards

Qualifications And Skills

• 2-4 Years of Security, Loss Prevention, or Military/Law Enforcement Experience
• 2+ Years of Leadership experience including performance management, scheduling, and training plan development.
• Hospitality Experience Preferred.
• Ability to work well under pressure in a fast paced environment
• Strong interpersonal and problem-solving abilities, clear and concise communication
• Technical proficiency with electronic security/surveillance systems, Microsoft Excel, PowerPoint, and Word.

Education Requirements

• Highschool Diploma or GED Required.
• Associates or Bachelors Degree in Criminal Justice, Hospitality, Corporate Security, or related field preferred.

This is a full-time, exempt position with expectation to work necessary business hours to ensure business needs are met during all operating hours.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ALJSCO Management offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.

Crowne Plaza Hotel - Louisville Airport is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Job Type

Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance