Safety & Security Officer

Hyatt Regency Louisville; Louisville (KY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical coverage

Dental coverage

Vision coverage

Short-Term Disability Insurance

Long-Term Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Regency Louisville is looking for a Safety & Security Officer to protect guests and team members while delivering exceptional service on a bustling downtown property. You’ll monitor the premises, respond promptly to incidents, and maintain a calm, confident presence to ensure a welcoming experience for all visitors.

The role emphasizes safety leadership, rapid risk assessment, and engagement with guests and staff.

Qualifications

• High School diploma or equivalent.
• Experience in safety or security preferred but not required.
• Certification in Safety and Security Training and/or State Security License with background checks.
• CPR, First Aid and AED from recognized providers.
• AHLA Certified Lodging Security Officer within 30 days of hire.

Responsibilities

• Safety Ambassador: engage with guests and team to foster a secure, welcoming environment.
• Threat Spotter: identify potential security risks before they escalate.
• Service with Security: deliver friendly, service-oriented interactions with calm confidence.
• Protocol Pro: implement essential security procedures to keep operations smooth.
• Solution Seeker: address challenges quickly with safety-first solutions.

Skills

Safety Ambassador

Threat Spotter

Service with Security

Protocol Pro

Solution Seeker

Education

High School diploma or equivalent

Safety and Security Training Certification or State Security License

CPR, First Aid and AED Certification

AHLA Certified Lodging Security Officer certification

Job description

Join our Team as a Safety & Security Officer

As a Safety & Security Officer, you’re more than just a watchful eye — you’re the calm, confident presence that helps guests and staff feel safe and welcome. You’ll be front and center in keeping our hotel secure, monitoring the property, responding swiftly to any issues, and delivering top-tier customer service with every interaction. If you’re ready to protect with purpose and serve with a smile, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Safety Ambassador: Proactively connect with guests and team members to create a secure, welcoming environment where safety and well-being come first.
• Threat Spotter: Stay sharp and observant to identify potential security risks before they become issues.
• Service with Security: Deliver friendly, service-oriented interactions while maintaining a calm and confident presence.
• Protocol Pro: Confidently implement essential security procedures to keep operations smooth and guests protected.
• Solution Seeker: Tackle challenges quickly and effectively with smart, safety-first solutions that reflect our commitment to excellence.

EDUCATION & EXPERIENCE

• High School diploma or equivalent.
• Previous experience in a safety and security role or a related field is preferred but not required.
• Certificate of Completion in Safety and Security Training and/or State Security License, including applicable background checks, per State requirements.
• CPR, First Aid and AED Certification from American Heart Association, Red Cross or HIS.
• AHLA Certified Lodging Security Officer certification completed within 30 days of hire.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Travelers can stay in the heart of downtown Louisville at our 4th Street Live hotel and walk to all the top Louisville attractions. Our hotel is conveniently attached to the Kentucky International Convention Center. We have brand new rooms featuring upscale amenities, city views, a sofa, and free WiFi. Hyatt Regency Louisville offers upscale fitness amenities and onsite gym activities for guest comfort and convenience. Accessible by guestroom key, our state-of-the-art hotel gym fitness center located in the lobby level allows each guest an opportunity to enhance their stay and keep active.