Security Specialist: Guest Safety & Loss Prevention

Target; Troy (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Target is hiring a Security Specialist to safeguard guests and Team Members while supporting loss prevention efforts at our Troy, MI location. You will monitor risk, assist guests, and document incidents using Target's procedures to minimize shortages.

The role emphasizes teamwork, ethical conduct, safety, and reliable operation of surveillance and AP systems, with training provided to build expertise in crisis response and merchandise protection.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and other team members.
• Learn and adapt to current technology needs.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.

Responsibilities

• Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online.
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidents.
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests.
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance.
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise.
• Submit appropriate documentation in the system for all incidents following AP policy and procedures.
• Understand and appropriately use the video system.
• Train team members to apply merchandise protection and audit execution.
• Teach and train team members on operational shortage focus area opportunities as directed by AP leadership.
• Execute shortage action plans set by AP leadership to minimize shortage in focus areas.
• Model working safely while maintaining a clean store for guests and team members.
• Provide service and a shopping experience that meets the needs of the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• All other duties based on business needs

Skills

Welcoming attitude

Effective communication

Teamwork

Independent work

Adaptability

Time management

Education

High school diploma or equivalent

Job description

Target is hiring a Security Specialist to safeguard guests and Team Members while supporting loss prevention efforts at our Troy, MI location. You will monitor risk, assist guests, and document incidents using Target's procedures to minimize shortages.

The role emphasizes teamwork, ethical conduct, safety, and reliable operation of surveillance and AP systems, with training provided to build expertise in crisis response and merchandise protection.