Security Specialist: Crisis Response & Guest Safety

Target; Lakewood (CO); On-site; USD 24,000 - 35,000; Full time

Job summary

Target is seeking a Security Specialist to help keep guests and team members safe while maintaining store security. You will engage with guests, assist with needs, and uphold Target’s safety standards and loss prevention policies.

The role offers a hands-on, fast-paced environment with opportunities to operate surveillance and case management tools, de-escalate incidents, and support a culture of ethical conduct and safety.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Greet guests clearly and greet the guest with a warm, helpful interaction.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidents in a timely manner.
• Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests.
• Leverage de-escalation tactics and resources when responding to security incidents across the store.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies.

Education

High school diploma or equivalent

Job description

Target is seeking a Security Specialist to help keep guests and team members safe while maintaining store security. You will engage with guests, assist with needs, and uphold Target’s safety standards and loss prevention policies.

The role offers a hands-on, fast-paced environment with opportunities to operate surveillance and case management tools, de-escalate incidents, and support a culture of ethical conduct and safety.