Security Specialist: Guest Safety & Crisis Response

Target; Edwardsville (IL); On-site; USD 26,000 - 39,000; Full time

Job summary

Target is hiring a Security Specialist in Illinois. The role focuses on safeguarding guests, team members, and the brand through crisis response and security measures. You will use Target's video surveillance system and document cases in the system.

Expect a physically demanding role with flexible hours, including nights and weekends. A high school diploma or equivalent is required, with 18+ age and licensure as applicable.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Greet guests at various distances and initiate warm, helpful interactions.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support team efforts and assist peers while maintaining a positive attitude.
• Promote a physical security culture and maintain safe standards store-wide.
• Respond to and document security incidents timely in case management system.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed.

Education

High school diploma or equivalent

Age 18+

Tools

Handheld scanners

Video surveillance system

Case management system

Job description

Target is hiring a Security Specialist in Illinois. The role focuses on safeguarding guests, team members, and the brand through crisis response and security measures. You will use Target's video surveillance system and document cases in the system.

Expect a physically demanding role with flexible hours, including nights and weekends. A high school diploma or equivalent is required, with 18+ age and licensure as applicable.