Security Specialist: Crisis Response & Guest Safety

Target; Encinitas (CA); On-site; USD 24,000 - 35,000; Full time

Job summary

Target in Encinitas, CA is hiring a Security Specialist to help protect guests, teammates, and the brand. You will implement intelligence-led safety measures, respond to crises, and support store operations through secure practices.

The role requires de-escalation skills, experience with surveillance systems, and accurate case documentation. You will participate in theft prevention, merchandise checks, and maintaining a safe shopping environment.

Qualifications

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the commitments
• Greet guests at 10ft and 4ft; greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents in a timely manner
• Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
• Leverage de-escalation tactics and resources when responding to security incidents across the store
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
• Understand and appropriately use Target's video surveillance system
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• All other duties based on business needs.

Skills

Intelligence-led tactics

Crisis response

De-escalation

Video surveillance

Case management

Education

High school diploma or equivalent

Meet state/local licensure requirements

Tools

Video surveillance system

Job description

Target in Encinitas, CA is hiring a Security Specialist to help protect guests, teammates, and the brand. You will implement intelligence-led safety measures, respond to crises, and support store operations through secure practices.

The role requires de-escalation skills, experience with surveillance systems, and accurate case documentation. You will participate in theft prevention, merchandise checks, and maintaining a safe shopping environment.