Security Specialist — Guest Safety & Crisis Response

Target; Redwood City (CA); On-site; USD 48,000 - 56,000; Full time

Job summary

Target is seeking a Security Specialist in our California stores to help protect guests, team members and the brand. The role blends customer service with proactive loss-prevention, requiring alertness, teamwork and the ability to work a flexible schedule, including nights and weekends.

You will monitor activity with video surveillance, conduct routine checks, document incidents in case management systems and coordinate with AP leaders to resolve issues while maintaining a welcoming guest

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate on multiple frequency devices and operate scanners and other technology equipment as directed.
• Effective communication skills and the ability to work independently and with a team.
• Capable of remaining focused and composed in a fast-paced environment.

Responsibilities

• Greet guests and assist with issues to ensure a smooth, easy shopping experience.
• Respond to security incidents in a timely and accurate manner.
• Document cases using the case management system.
• Use de-escalation tactics and Target's surveillance tools.
• Conduct merchandise receipt checks to prevent theft.
• Collaborate with store leadership to maintain a safe environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Problem solving

Education

High school diploma or equivalent

Tools

Video surveillance system

Handheld scanners

Security equipment

Job description

Target is seeking a Security Specialist in our California stores to help protect guests, team members and the brand. The role blends customer service with proactive loss-prevention, requiring alertness, teamwork and the ability to work a flexible schedule, including nights and weekends.

You will monitor activity with video surveillance, conduct routine checks, document incidents in case management systems and coordinate with AP leaders to resolve issues while maintaining a welcoming guest