Security Specialist

CREATIVE SECURITY COMPANY INC; San Jose (CA); On-site; USD 47,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Employee Assistance Program

Job summary

Creative Security Company Inc. in San Jose, CA is seeking a Corporate Security Specialist to manage access control, monitor surveillance, and support physical security operations for SF offices.

The role emphasizes relationship management, incident response, compliance, and strong leadership under pressure, with on-site duties, evening/weekend availability, and a benefits package including medical, dental, vision, 401k, and EAP.

Qualifications

• Experience in high-touch customer service, security supervision, law enforcement, or related field.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven experience in building and cultivating strong relationships.
• Knowledge of security protocols, risk management, and compliance requirements.
• Ability to work independently and make informed decisions under pressure.
• Proficiency in using security management software and tools.
• Experience with Google Workspace, Slack, and other enterprise communication tools.
• Stand and/or Walk up to 8 hours a day.
• No visible tattoos.

Responsibilities

• Security Monitoring and Access Control: Monitor security systems, including cameras, access controls, and alarms; verify identity and issue visitor badges; enforce policies.
• Relationship Management: Build relationships with employees, greet visitors, maintain professionalism, address security concerns.
• Operational Management: Implement security protocols; conduct site assessments; recommend improvements; investigate incidents and document/report.
• Reporting and Documentation: Document incidents; maintain records of security activities and communications with security teams.
• Incident Response: Respond to incidents, emergencies, and alarms via the security operations center; assist investigations.
• Compliance and Risk Management: Ensure compliance with policies and laws; identify and mitigate risks to clients and company.

Skills

Customer service

Security supervision

Law enforcement

Communication

Relationship building

Decision making

Problem solving

Security protocols

Risk management

Compliance

Independent work

Education

Bachelor's degree in Security Management

Bachelor's degree in Business Administration

CPP

PSP

CPR and First Aid

Tools

Google Workspace

Slack

Security management software

Job description

Description

• Pay: $34-.00- 35.00 per hour
• Pay: $34.00- 35.00 Per Hour
• Full Time and As Needed
• On Site
• San Jose
• Reports to: Corporate Security Team Supervisor
• Corporate Security Specialists are highly skilled and dedicated. They are responsible for managing relationships, ensuring the delivery of high-quality security services, and physical security operations support for the SF offices. The role involves implementing security protocols, maintaining satisfaction through effective communication, and service delivery. This role requires proactive individuals with strong leadership qualities and the ability to handle high-pressure situations with professionalism and composure.

Why Join Us?

Since being founded by retired SJPD Sergeant Chuck Wall in 1995, Creative Security has developed and expanded the most elite security force in the Bay Area. Our new employees are welcomed by a team of trained professionals who respect hard work and believe in compensating diligence accordingly. We offer competitive compensation and opportunities for growth. Each of our employees are valued and supported through our benefit package which includes medical, dental, vision, 401k, and an Employee Assistance Program.

We encourage you to visit our website at www.creativesecurity.com

Key Responsibilities

• Security Monitoring and Access Control:
  • Monitor security systems, including surveillance cameras, access control systems, and alarms, to detect and prevent unauthorized access.
  • Manage access to the company’s offices by verifying the identity of individuals, issuing visitor badges and ensuring compliance with access control policies.
  • Monitor and enforce compliance with security procedures, including the use of ID badges and adherence to visitor protocols.
• Relationship Management:
  • Develop and maintain strong relationships with employees, understanding their security needs and requirements.
  • Greet and assist visitors, ensuring a positive and professional experience.
  • Maintain appropriate levels of professionalism and discretion when interacting with high-profile guests and events.
  • Address and resolve any security-related issues or concerns promptly.
  • Provide guidance and support to employees regarding security procedures.
  • Maintain a high level of visibility and approachability within the office.
• Operational Management:
  • Implement and enforce Corporate Security’s security protocols and procedures.
  • Conduct site assessments and recommend security improvements.
  • Investigate and resolve incidents, ensuring appropriate documentation and reporting.
• Reporting and Documentation:
  • Document all incidents that occur at the site in a timely and professional manner.
  • Provide clear lines of communication and transparency with the Corporate Security team and global security operations center for security related issues.
  • Maintain accurate and up-to-date records of all security activities and employee interactions.
• Incident Response:
  • Respond to and manage security incidents, emergencies, and alarms through the global security operations center.
  • Assist with investigations and follow-up on security breaches or incidents.
• Compliance and Risk Management:
  • Ensure compliance with company policies, all relevant laws, regulations, and industry standards.
  • Identify and mitigate potential risks to clients and the company.

Work Environment

This position requires working outside of regular business hours, including evenings and weekends.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Creative Security Company Inc. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other characteristic protected by law. We are committed to compliance with all local, state, and federal employment laws.

Requirements

• Must be authorized to work in the US
• Valid BSIS Guard Card
• Experience in high-touch customer service, security supervision, law enforcement, or a related field.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven experience in building and cultivating strong relationships.
• Knowledge of security protocols, risk management, and compliance requirements.
• Ability to work independently and make informed decisions under pressure.
• Proficiency in using security management software and tools.
• Experience with Google Workspace, Slack, and other enterprise communication tools.
• Stand and/or Walk up to 8 hours a day
• No visible tattoos

Supplementary/Competencies

• Bachelor's degree in Security Management, Business Administration, or a related field
• Relevant certifications (e.g., CPP, PSP)
• CPR and First Aid certification