Security & Shortage Prevention Associate — Flexible Hours

Burlington Stores; Woodcrest Gardens (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores is seeking a Shortage Control Associate to maintain a secure shopping environment while delivering exceptional customer service. You will monitor entrances, greet customers, and report theft incidents to the Manager on Duty. The role requires strong communication, leadership, and a proactive approach in loss prevention.

The position offers part-time hours, competitive pay, associate discounts, and benefits for eligible employees, including medical coverage and a 401(k) plan.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and monitor store environment.
• Maintain confidentiality.
• Ability to work in fast-paced, high-pressure environment with detail and discipline.

Responsibilities

• Monitor store entrances, exits, and high‑risk areas to reduce theft opportunities.
• Greet customers with a warm, friendly, confident greeting.
• Identify and report theft incidents or suspicious activity to Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring safety standards.

Skills

Command presence

Customer service

Communication

Leadership

Job description

Burlington Stores is seeking a Shortage Control Associate to maintain a secure shopping environment while delivering exceptional customer service. You will monitor entrances, greet customers, and report theft incidents to the Manager on Duty. The role requires strong communication, leadership, and a proactive approach in loss prevention.

The position offers part-time hours, competitive pay, associate discounts, and benefits for eligible employees, including medical coverage and a 401(k) plan.