Security Shift Supervisor — Lead On-Shift Team

Allied Universal; Honolulu (HI); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid holidays

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor in Hawaii to oversee security services on a specific shift and coordinate with site supervisors, Account Manager, and security officers. The role emphasizes coaching, recognition, and disciplined performance within approved empowerment guidelines.

The successful candidate will ensure quality service, conduct timely reports and logs, and respond effectively to crises while maintaining exceptional customer service at client sites.

Qualifications

• At least 18 years of age or older.
• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication and interpersonal skills.
• Ability to prepare reports and logs clearly and legibly.
• Read and understand operating procedures and instructions.
• Possess a valid Driver’s License with driving experience and clean record.
• Background check and drug/alcohol test may be required.
• Intermediate computer skills for client site technology.

Responsibilities

• Supervise staff on assigned shift and coordinate service delivery.
• Liaise between site supervisor, Account Manager/Field Ops Manager and officers.
• Provide coaching, recognition and discipline within empowerment guidelines.
• Prepare and maintain reports and logs; respond to client needs and crises.
• Demonstrate exceptional customer service at the client site.

Skills

Written and verbal communication

Interpersonal skills

Report writing

Crisis management

Driver's license

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Professional Security Shift Supervisor in Hawaii to oversee security services on a specific shift and coordinate with site supervisors, Account Manager, and security officers. The role emphasizes coaching, recognition, and disciplined performance within approved empowerment guidelines.

The successful candidate will ensure quality service, conduct timely reports and logs, and respond effectively to crises while maintaining exceptional customer service at client sites.