Security Shift Supervisor — Concierge Lead

Garda World Security; Santa Clara (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Disability coverage

Life insurance options

Uniform provided

DailyPay available

Job summary

GardaWorld Security Services in Santa Clara, CA is seeking a Security Shift Supervisor to lead the security team on assigned shifts and ensure client requirements are met.

The role emphasizes customer service, incident response, access control, and collaboration with management. Competitive hourly wage plus comprehensive benefits and opportunities for career growth in a national security company.

Qualifications

• Must have a state security license and BSIS 32hr trainings.
• Authorized to work in the U.S. with valid ID.
• Provide documentation of High School Diploma or GED.
• At least one year of Security Supervisor experience in a corporate setting.
• Must be 21+ and have a valid driver's license.
• Include latest Security Supervisor resume.

Responsibilities

• Supervise the security team on your shift.
• Train new officers and manage schedules.
• Act as liaison between staff and management to meet client security requirements.
• Provide customer service: welcome, verify identity, guide visitors.
• Manage access control and perform regular patrols.
• Inspect equipment and report maintenance needs.
• Respond to incidents, provide first aid, coordinate with emergency teams.
• Write incident reports and communicate security concerns.
• Ensure safety and protection of people and property.

Skills

Customer service

Communication

Patrols

Incident reporting

Education

High School Diploma or GED

Job description

GardaWorld Security Services in Santa Clara, CA is seeking a Security Shift Supervisor to lead the security team on assigned shifts and ensure client requirements are met.

The role emphasizes customer service, incident response, access control, and collaboration with management. Competitive hourly wage plus comprehensive benefits and opportunities for career growth in a national security company.