Security Shift Leader

QVC, Inc.; Piney Flats (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits day 1

401(k)

Tuition reimbursement

Paid time off

Employee discounts

Volunteer hours

Job summary

Your Opportunity, Your Team at QVC Group: You’ll lead security operations during your assigned shift at the HSN Fulfillment Center in Piney Flats, protecting team members, guests, facilities, and merchandise. You’ll guide security personnel, coordinate with site leaders and Human Resources, and help the team respond to incidents and emergencies with sound judgment and clear communication.

Based at the Piney Flats, TN Fulfillment Center, this role requires at least two years of relevant

Qualifications

• High school diploma or equivalent.
• Two years of relevant security experience, including one year in a supervisory role.
• Strong decision‑making, problem‑solving and communication skills.
• Ability to obtain First Aid and CPR within four weeks of hire.
• Ability to work required shifts and overtime, sit or concentrate for extended periods, climb stairs or ladders, and lift up to 50 pounds.

Responsibilities

• Lead day-to-day security operations on your shift, assign and review work, monitor surveillance, and address security and life-safety concerns.
• Train, schedule, coach, and provide timely performance feedback to security team members and contractors; maintain adequate coverage.
• Coordinate security support for employee terminations, special events, escorts, and emergency transportation as business needs require.
• Direct team response to medical, fire, hazardous-material, and other emergencies; activate the Incident Command System and coordinate with appropriate contacts.
• Review incident reports, arrange follow-up with relevant teams, and keep the security manager informed of significant events and concerns.

Skills

Decision making

Problem solving

Communication

Stress management

Team supervision

Education

High school diploma or equivalent

First Aid and CPR certification

Tools

Microsoft Office

Automated systems

Job description

Your Opportunity, Your Team

As a Security Shift Leader supporting HSN, you’ll lead security operations during your assigned shift at the HSN Fulfillment Center in Piney Flats, helping protect team members, guests, facilities, and merchandise. You’ll guide security personnel, coordinate with site leaders and Human Resources, and help the team respond to incidents and emergencies. Your sound judgment, clear communication, and focus on prevention will support safe, reliable site operations.

Where You'll Work

This role is based at the HSN Fulfillment Center in Piney Flats, Tennessee. Workplace type is to be confirmed. Relocation assistance is not available for this role.

Schedule

Monday - Friday 2:00 PM - 10:00 PM

What You'll Do

• Lead day-to-day security operations on your shift, assign and review work, monitor surveillance, and address security and life-safety concerns.
• Train, schedule, coach, and provide timely performance feedback to security team members and contractors; maintain adequate coverage.
• Coordinate security support for employee terminations, special events, escorts, and emergency transportation as business needs require.
• Direct team response to medical, fire, hazardous-material, and other emergencies; activate the Incident Command System and coordinate with appropriate contacts.
• Review incident reports, arrange follow-up with relevant teams, and keep the security manager informed of significant events and concerns.

What You'll Bring

• High school diploma or equivalent.
• At least two years of relevant experience, including one year of supervisory experience in a similar environment, or a combination of seasonal developmental positions and related experience.
• Strong decision‑making, problem‑solving, and communication skills, including the ability to work effectively under stressful or emergency conditions.
• Ability to handle confidential information and use Microsoft Office and automated systems.
• Ability to obtain First Aid and CPR certification within four weeks of hire.
• Ability to work required shifts and overtime, sit or concentrate for extended periods, climb stairs or ladders, and lift up to approximately 50 pounds.

Our Total Rewards package

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Inclusion and Diversity

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier‑free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

About QVC Group

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video‑driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screena doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast‑paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast‑moving careers!