Security Shift Lead: Team Coach & Crisis Response

Allied Universal; Arlington (WA); On-site; USD 30,000 - 39,000; Full time

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security operations on a designated shift at an assigned client site in Arlington, WA. The role acts as a liaison among site leadership, account management, and security officers to ensure high-quality service delivery.

Responsibilities include supervising staff, coaching and recognizing performance, maintaining timely reports and logs, and responding calmly to incidents while upholding client satisfaction and safety

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or equivalent, or 5 years verifiable experience.
• Strong written and oral communication and interpersonal skills.
• Ability to prepare reports and logs.
• Ability to read and understand operating procedures.
• Background check and drug/alcohol test may be required.
• Valid driver’s license with acceptable driving record.
• Ability to handle crisis situations calmly.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift.
• Liaise between site supervisor, Account Manager/Field Operations Manager and security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within empowerment range.
• Utilize wireless technology at client sites to support operations.
• Respond calmly and effectively to incidents while maintaining client satisfaction.

Skills

Communication skills

Interpersonal skills

Customer service

Crisis handling

Report writing

Education

High school diploma or equivalent, or 5 years verifiable experience

Tools

Computer literacy

Wireless technology

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security operations on a designated shift at an assigned client site in Arlington, WA. The role acts as a liaison among site leadership, account management, and security officers to ensure high-quality service delivery.

Responsibilities include supervising staff, coaching and recognizing performance, maintaining timely reports and logs, and responding calmly to incidents while upholding client satisfaction and safety