Security Shift Lead – Resort & Casino Operations

DeKalb Health; Reno (NV); On-site; USD 57,000 - 72,000; Full time

Benefits offered by this job

Referral bonus

Tuition reimbursement

7 paid holidays

Vacation after 1 year

Medical/dental/vision insurance

Employee assistance program

Life insurance & AD&D

401(k) matching

Employee meal discounts

Learning & development

Career advancement

Job summary

Jacobs Entertainment, Inc. (JEI) is seeking a Security Shift Manager for the J Resort in Reno.

The role leads the Security Supervisors across the J Resort and Gold Dust West Reno, directing daily operations, coordinating emergency response, and maintaining high safety standards for guests and staff. You will manage schedules, handle reviews and payroll tasks, train team members, and collaborate with the Reno Area Director of Security to uphold industry standards.

Qualifications

• Minimum 2 years in Public Safety/Security, with at least 1 year in a supervisory role.
• CPR, AED and Basic First Aid certified.
• Ability to work non-standard hours including evenings, weekends, holidays.
• Must obtain Nevada Gaming registration card.
• Ability to obtain Alcohol Awareness card.
• Proof of eligibility to work in the United States.

Responsibilities

• Manage and guide the J Resort and Gold Dust West Reno Security Supervisors.
• Coordinate activities of Security Supervisors and department.
• Oversee emergency procedures including Fire Command Center and evacuations.
• Handle shift members: reviews, payroll, attendance, timesheets, discipline, investigations.
• Assist the Director of Security with training and accountability, guest service.
• Coordinate emergency responses and implement public safety standards.
• Train and coach team members to meet hospitality standards.
• Review SOPs and ensure 24-hour shift coverage.
• Communicate with outside agencies.

Skills

Public Safety

Security

Management

Education

CPR certification

AED certification

First Aid certification

Job description

Jacobs Entertainment, Inc. (JEI) is seeking a Security Shift Manager for the J Resort in Reno.

The role leads the Security Supervisors across the J Resort and Gold Dust West Reno, directing daily operations, coordinating emergency response, and maintaining high safety standards for guests and staff. You will manage schedules, handle reviews and payroll tasks, train team members, and collaborate with the Reno Area Director of Security to uphold industry standards.