J Resort - Security Shift Manager

DeKalb Health; Reno (NV); On-site; USD 57,000 - 72,000; Full time

Benefits offered by this job

Referral bonus

Tuition reimbursement

7 paid holidays

Vacation after 1 year

Medical/dental/vision insurance

Employee assistance program

Life insurance & AD&D

401(k) matching

Employee meal discounts

Learning & development

Career advancement

Job summary

Jacobs Entertainment, Inc. (JEI) is seeking a Security Shift Manager for the J Resort in Reno.

The role leads the Security Supervisors across the J Resort and Gold Dust West Reno, directing daily operations, coordinating emergency response, and maintaining high safety standards for guests and staff. You will manage schedules, handle reviews and payroll tasks, train team members, and collaborate with the Reno Area Director of Security to uphold industry standards.

Qualifications

• Minimum 2 years in Public Safety/Security, with at least 1 year in a supervisory role.
• CPR, AED and Basic First Aid certified.
• Ability to work non-standard hours including evenings, weekends, holidays.
• Must obtain Nevada Gaming registration card.
• Ability to obtain Alcohol Awareness card.
• Proof of eligibility to work in the United States.

Responsibilities

• Manage and guide the J Resort and Gold Dust West Reno Security Supervisors.
• Coordinate activities of Security Supervisors and department.
• Oversee emergency procedures including Fire Command Center and evacuations.
• Handle shift members: reviews, payroll, attendance, timesheets, discipline, investigations.
• Assist the Director of Security with training and accountability, guest service.
• Coordinate emergency responses and implement public safety standards.
• Train and coach team members to meet hospitality standards.
• Review SOPs and ensure 24-hour shift coverage.
• Communicate with outside agencies.

Skills

Public Safety

Security

Management

Education

CPR certification

AED certification

First Aid certification

Job description

• Base Pay $57,310.00 - $71,637.00 / Year
• Job Category Security
• Employee Type FT Salary Exempt
• Manage Others Yes

Contact information

Description

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a“Security Shift Manager” for the All-New J Resort. The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action…And we are just getting started!

Be a part of the transformation of Reno’s newest premier resort—A Reno resort unlike any other.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Manage and provide guidance to the J Resort and Gold Dust West Reno Security Supervisors
• Coordinate and supervise the activities of the Supervisors and the security department at the J Resort and Gold Dust West Reno
• Responsible for Emergency procedures to include, but not limited to all functions of the Fire Command Center (FCC), evacuation procedures and overall safety of the properties
• Responsible for shift team members, annual reviews, payroll, attendance, timesheets, discipline, internal investigation, hiring and separation of employment as needed
• Assist the Reno Area Assistant Director of Security with teaching team members new and better ways of doing business with an emphasis on accountability, leadership, and guest service
• Coordinate with and assist the Reno Area Assistant Director of Security for all emergency response procedures and implement industry standards related to public safety
• Train, coach, develop and council team members to ensure the highest of hospitality standards are met
• Knowledge of completing and submitting Standard Operational Procedures (SOP’s) in the department
• Knowledge of scheduling a 24-hour shift rotation of the Security Department that will provide adequate supervisory coverage on shift
• Clear communication with additional shift managers to insure property shift coverage is scheduled for daily operations and special events
• Responsible for teaching of appropriate and expected Dispatch duties
• Review of all completed incident reports and daily shift logs for accuracy, clarity, distribution to appropriate executives and/or other entities as needed
• Verify that assigned tasks are completed in a timely manner
• Ability to communicate effectively with outside agencies

Skills, Education and Other Requirements:

• 2+ years' Public Safety and/or Security with a Minimum 1-year experience in a management capacity
• Certification in CPR, AED and Basic First Aid
• Must be able to work various, non-standardized schedule -- including evenings, weekends, and holidays
• Outstanding written and oral communication skills
• Ability to obtain Nevada Gaming registration card
• Obtain Alcohol Awareness card
• Identification that establishes identity
• Identification that establishes the right to work in the United States