Security Service Technician - On-site & Field Support

Convergint Technologies, LLC; Sioux City (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Life insurance

Paid time off

Tuition reimbursement

401(k)

Company vehicle

Job summary

A leading security solutions provider in Sioux City, IA, is seeking an enthusiastic Electronic Service Technician to provide exceptional service. As part of a dynamic team, you will be responsible for responding to service calls, troubleshooting systems, and ensuring quality maintenance. Ideal candidates will possess strong mechanical and electrical skills, along with customer focus and effective problem-solving abilities. This full-time role offers a supportive work environment, competitive benefits, and opportunities for professional growth.

Qualifications

• Developing exceptional customer focus and ability to work under pressure.
• Developing technical skills related to building automation and electronic security systems.
• Ability to develop basic programming skills and troubleshoot problems.

Responsibilities

• Respond to customer service calls and perform routine maintenance.
• Diagnose and repair malfunctioning equipment and systems.
• Complete detailed service reports for customer invoicing.
• Perform preventative maintenance for installed systems.

Skills

Customer focus

Technical troubleshooting

Mechanical aptitude

Electrical aptitude

Proficient with MS Office

Education

High School/GED or equivalent experience

Tools

Hand tools

Power tools

Job description

A leading security solutions provider in Sioux City, IA, is seeking an enthusiastic Electronic Service Technician to provide exceptional service. As part of a dynamic team, you will be responsible for responding to service calls, troubleshooting systems, and ensuring quality maintenance. Ideal candidates will possess strong mechanical and electrical skills, along with customer focus and effective problem-solving abilities. This full-time role offers a supportive work environment, competitive benefits, and opportunities for professional growth.