Field Service Technician I — Onsite Security Systems

Leidos Inc; Honolulu (HI); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Health and Wellness programs

Paid Leave

Retirement benefits

Job summary

A global security solutions provider is seeking a Field Service Technician to provide customer support for the installation and repair of complex security systems. The ideal candidate will have trade experience in electrical, mechanical, or electronics, with a minimum of 2 years in troubleshooting and field repairs. Excellent communication skills, a customer-focused mindset, and the ability to travel for installations are essential. Salary ranges from $65,000 to $70,000, with various benefits offered.

Qualifications

• Related trade experience in electrical, electronic, or mechanical fields.
• Minimum of 2 years experience in troubleshooting and field repair.
• Excellent communication skills and responsiveness to customer needs.

Responsibilities

• Perform customer support activities for installation and repair of equipment.
• Conduct on-site installation and testing to ensure functionality.
• Manage repair activities and adhere to service level agreements.

Skills

Troubleshooting

Technical support

Customer service

Organizational skills

Education

Electrical trade experience or military training

Tools

MS Office Suite

Salesforce

Maximo

GURU

Job description

A global security solutions provider is seeking a Field Service Technician to provide customer support for the installation and repair of complex security systems. The ideal candidate will have trade experience in electrical, mechanical, or electronics, with a minimum of 2 years in troubleshooting and field repairs. Excellent communication skills, a customer-focused mindset, and the ability to travel for installations are essential. Salary ranges from $65,000 to $70,000, with various benefits offered.