Electronic Security Field Technician - Service & Support

Convergint Technologies, LLC; Iowa City (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off starting at 13 days annually

Medical, Dental & Vision Plan

401K Matching Plan

Tuition reimbursement

Job summary

A leading electronic security company is seeking an enthusiastic Electronic Security Service Technician in Iowa City. This full-time position involves servicing and supporting customers by responding to calls and performing repairs on electronic security systems. Candidates need technical skills, customer focus, and the ability to work under pressure. The company offers a competitive benefits package including paid time off, medical plans, and 401K matching.

Qualifications

• Exceptional focus on customer service and ability to work under pressure.
• Solid technical skills and experience related to electronic security systems.
• Valid driver’s license with a clean driving record.

Responsibilities

• Respond to customer service calls and perform troubleshooting.
• Deliver reports for accurate invoicing and job cost tracking.
• Execute service calls in compliance with regulations.

Skills

Customer focus

Troubleshooting

Technical skills in electronic security

Programming skills

Education

High School/GED or equivalent experience

Tools

Avigilon systems

Job description

A leading electronic security company is seeking an enthusiastic Electronic Security Service Technician in Iowa City. This full-time position involves servicing and supporting customers by responding to calls and performing repairs on electronic security systems. Candidates need technical skills, customer focus, and the ability to work under pressure. The company offers a competitive benefits package including paid time off, medical plans, and 401K matching.