Security Service Delivery Manager / Program Manager (Product Security)

EPAM Systems, Inc.; Atlanta (GA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

Disability Insurance

Life Insurance

Employee Assistance Program

401(k) Retirement Savings Plan

Paid Time Off

Identity Theft Protection

Pet Insurance

Employee Stock Purchase Program

Employee Discounts

Job summary

EPAM Systems, Inc. is seeking an experienced Security Service Delivery Manager / Program Manager to lead a key security delivery engagement for a global enterprise client.

The role requires coordinating governance across 250+ applications and development teams, acting as the single point of contact for delivery matters. You will collaborate with Senior Cybersecurity and Product Management leadership to align security targets, manage timelines, and ensure high-quality, outcome-focused delivery

Qualifications

• 5+ years of delivery/program management in technical environments.
• Experience governing projects with large numbers of client stakeholders.
• Strong stakeholder management, conflict resolution, and crisis management skills.

Responsibilities

• Oversee end-to-end delivery of the Security Service, coordinating client communication, expectations, and reporting.
• Lead operational setups with emphasis on timelines, quality, and budget across on-site and offshore teams.
• Engage with Senior Cybersecurity and Product Management leadership to align security targets and governance.
• Navigate complex delivery challenges, guiding teams and stakeholders toward decisive resolutions.
• Foster a consultancy mindset, ensuring effective service communication and robust security practices adoption.
• Build a high-performing, collaborative team and mentor talent.

Skills

Delivery Management

Program Management

Stakeholder Management

Security Domain Knowledge

Leadership

Communication

Job description

We are looking for an experienced Security Service Delivery Manager / Program Manager to lead a key security delivery engagement for our global enterprise client.Our team operates a robust Security Service package that serves as the operational and focal backbone for the client’s IT-enabled products. We manage and coordinate security governance across a broad portfolio of 250+ applications and development teams, working hand-in-hand with the client's Senior Cybersecurity and Product Management leadership.Our collaborative team consists of 8 Security Experts (split between on-site presence and offshore EU delivery), acting as a central bridge to triage security scope, drive product security standards, and support engineering teams in proactively mitigating vulnerabilities.As our Delivery Manager, you will act as the single point of contact for all delivery-related matters, orchestrating stakeholder communication, establishing smooth service workflows, and ensuring high-quality, outcome-based delivery.Req.#1094323222ResponsibilitiesService Delivery Governance: Oversee end-to-end delivery of the Security Service, managing client communication, expectations, and reporting across multiple director areas and numerous stakeholdersOperational Leadership: Run outcome-based setups with a strong commitment to timelines, quality, and budget, ensuring seamless collaboration between on-site and offshore team membersStakeholder & Partner Engagement: Work directly with Senior Cybersecurity and Product Management leadership to align security targets, identify customer needs, and govern project delivery across the boardProactive Problem-Solving & Escalation Management: Navigate complex organizational landscapes, handle critical delivery challenges constructively, and guide both the team and client stakeholders toward decisive, high-impact resolutionsConsultancy & Enablement: Foster a strong consultancy mindset within the team, establishing proper service communication flows and helping product teams adopt robust software security practicesTeam Development: Build a high-performing, collaborative team environment and participate in mentoring and talent development initiativesRequirements5+ years of proven expertise in Delivery / Program Management within technical environmentsSolid experience managing delivery engagements with relatively compact core teams interacting with a large number of client stakeholdersStrong background in governing project delivery, defining resource plans, and executing large-scale technical initiatives independentlyConsultancy mindset with exceptional stakeholder management, conflict-resolution, and crisis-management skills — able to push decisions firmly and diplomaticallySecurity Domain Expertise: A broad and solid grasp of security domains and how to build functioning protection processes. Familiarity with any of the following areas: DevSecOps, Product/Application Security, Security Governance, Risk & Compliance (GRC), Threat Modeling, Security Assessments & Reviews, Security Architecture, or Vulnerability ManagementExcellent command of business communication (verbal and written) and time managementAbility to work autonomously and act as a reliable single point of contact on delivery mattersWe offerMedical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time OffLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceEmployee Stock Purchase ProgramEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAMApplications will be accepted on a rolling basis.EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.