Security & Safety Specialist – Luxury Hotel

Fairmont; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision Insurance

401k

Complimentary shift meal

Discounted rates for Accor properties

Academies for learning and growth

Talent development opportunities

CSR Planet 21 involvement

Job summary

Fairmont Austin is seeking a Security Officer to help protect guests, colleagues, and property. You will participate in Emergency Response efforts, respond to incidents, and conduct patrols while documenting activities. A professional presence and CPR/First Aid certification are required.

Experience with security systems and a team-oriented mindset are important, and there are opportunities to grow within Accor properties. Shifts may rotate to cover a 24/7 operation.

Qualifications

• Certification in first aid and CPR.
• Computer literate in Microsoft Windows applications.
• Ambiance and Tracktik knowledge preferred.
• Professional presentation.
• Understanding of security systems and surveillance technology.
• Strong problem-solving and decision-making skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work under pressure in a fast paced environment.
• Ability to work cohesively with colleagues as part of a team.
• Ability to focus on guest needs, remaining calm and courteous.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Ensure the overall safety and security of the hotel guests, colleagues and premises.
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.
• Investigate and report any violations to law or hotel policy.
• Respond to emergencies and provide First Aid and CPR as required.
• Identify and report fire hazards or health and safety hazards.
• Report and investigate accidents, criminal activity and crisis situations.
• Conduct regular floor patrols, cash counts and crowd control.
• Maintain key control audits and records.
• Maintain Daily Activity Reports and assist guests regarding hotel facilities.

Skills

First Aid & CPR

Interpersonal skills

Decision making

Tools

Ambiance

Tracktik

Job description

Fairmont Austin is seeking a Security Officer to help protect guests, colleagues, and property. You will participate in Emergency Response efforts, respond to incidents, and conduct patrols while documenting activities. A professional presence and CPR/First Aid certification are required.

Experience with security systems and a team-oriented mindset are important, and there are opportunities to grow within Accor properties. Shifts may rotate to cover a 24/7 operation.