Security & Risk Services Director, Americas — AI-Powered Delivery

ServiceNow; Town of Texas (WI); On-site; USD 180,000 - 280,000; Full time

Job summary

ServiceNow in the Americas is seeking a Director, Security and Risk Services to lead delivery for Security and Risk customers across the US and Canada, guiding senior consultants and BPCs to execute transformation programs that improve security operations and compliance outcomes.

You will partner with cross-functional teams to drive AI-powered risk automation, set strategic direction, and build senior-level relationships with CISOs, CROs, and CIOs to maximize customer value while achieving

Qualifications

• 12+ years leading Enterprise Security Services and GRC programs.
• Experience in risk management, compliance, and security operations at scale.
• Proven track record managing global delivery and consulting teams.
• Strong executive stakeholder engagement with CISOs and CIOs.

Responsibilities

• Lead delivery for senior technical consultants and BPCs to implement transformation initiatives.
• Partner with A&M to roll out AI-powered security and risk automation.
• Develop and execute a business plan for Security and Risk Services across the Americas.
• Drive global standards on best practices and new product introductions.

Skills

Leadership

Security operations

Risk management

GRC

Enterprise consulting

Executive stakeholder mgmt

Tools

ServiceNow platform

Job description

ServiceNow in the Americas is seeking a Director, Security and Risk Services to lead delivery for Security and Risk customers across the US and Canada, guiding senior consultants and BPCs to execute transformation programs that improve security operations and compliance outcomes.

You will partner with cross-functional teams to drive AI-powered risk automation, set strategic direction, and build senior-level relationships with CISOs, CROs, and CIOs to maximize customer value while achieving