Security Project Manager — Charlotte: Drive Client Security

GardaWorld; Charlotte (NC); On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

Location: Charlotte

Salary: $76,000/year

Benefits: Medical, Dental, Vision, 401

PTO & holidays

Career growth

Job summary

GardaWorld in Charlotte, NC seeks a Security Project Manager to maintain on-site security services for a key account. You will manage client issues, coordinate with local teams, and deliver presentations that showcase security solutions.

Responsibilities include updating CRM databases, reviewing compliance, managing billing, analyzing data, and producing reports. You will guide customers through projects and ensure KPIs are met for long-term security success.

Qualifications

• At least 3 years in a management role, preferably in security.
• Experience building client relationships and delivering presentations.
• Strong written and verbal communication skills.

Responsibilities

• Handle client issues and emergencies; liaise with local GardaWorld teams.
• Update CRM/ERP databases and ensure data accuracy.
• Review MSAs/compliance at branch/site levels; manage billing and DSO follow-ups.
• Prepare internal/external reports and pricing estimates with branch/executive sponsor.
• Guide customers through projects, onboarding, and contract/RFP processes.

Skills

Client relationship management

Project management

Communication

Financial forecasting

Tools

CRM software

Microsoft Office

Job description

GardaWorld in Charlotte, NC seeks a Security Project Manager to maintain on-site security services for a key account. You will manage client issues, coordinate with local teams, and deliver presentations that showcase security solutions.

Responsibilities include updating CRM databases, reviewing compliance, managing billing, analyzing data, and producing reports. You will guide customers through projects and ensure KPIs are met for long-term security success.